Our Team
Meet the Watts Home Team
Watts is in the business of creating “wow” experiences for our customers. And we wouldn’t be able to do that without our incredible team of highly-trained HVAC technicians, customer support staff, and management. Meet just a few of the many people who make Watts Heating & Cooling Portland’s go-to home team.
Loren Watts
Founder
Loren’s expertise in the HVAC industry extends over 30 years. When he founded Watts Heating and Cooling in 1999, he wanted to create a customer-focused HVAC company that local families could rely on for expert services. And today, Watts is well known for just that.
Favorite Part of Working at Watts:
The people and team we put together—and the legacy I am leaving my son and grandchildren.
Important HVAC Tips:
Keep all registers in the home open, especially during the summer, even if you’re not using the room. Refrigeration needs airflow.
Caitlin Kniefel
General Manager
Started at Watts: 2022
Favorite Part of Working at Watts:
I love the people I work with and seeing them all jump to help people out in extreme weather situations when their equipment fails.
Important HVAC Tips:
Consult a professional when looking to add a new HVAC system to make sure you purchase the right equipment for the layout, size, and insulation type of your home.
Luke Watts
Lead Service Technician
Started in the HVAC Industry: 2000
Started at Watts: 2001
Favorite Part of Working at Watts:
The challenge!
Important HVAC Tips:
Change your filters regularly.
Mark Cruickshank
Install Journeyman
Started in the HVAC Industry: 2002
Started at Watts: 2008
Favorite Part of Working at Watts:
The all-around teamwork and family-like atmosphere.
Important HVAC Tips:
Have your HVAC equipment serviced once a year.
Barry Robinson
System Designer
Started in the HVAC Industry: 1989
Started at Watts: 2012
Favorite Part of Working at Watts:
Our commitment to quality.
Important HVAC Tips:
Don’t skimp on indoor air quality! Your lungs consume as much as six pounds of particulate over a lifetime. Live longer and feel better with clean air in your home!
Tyler Yates
Install Journeyman
Started at Watts: 2013
Favorite Part of Working at Watts:
I enjoy the variety of what we do and seeing my good buddy Mark.
Important HVAC Tips:
Change your filters regularly.
Jordan “Bubba” Watts
Service Journeyman
Started at Watts: 2017
Favorite Part of Working at Watts:
The comradery throughout the company.
Important HVAC Tips:
Get regular maintenance on your equipment.
